Quality policy:
Quality as the core, starting from the details, manufacturing fine products, providing users with satisfactory products and services
Quality target:
100% on-time delivery rate
Production through rate 98%
99% pass rate of finished product inspection
Service target:
Customer satisfaction is 99.9%
Customer complaint / return rate: 1% / 0.1%
Customer complaint handling:
A. Response time: within 2 hours
B. Processing time: within 1 day
Document inspection:
The engineering department conducts a detailed inspection of customer data, promptly resolves any problems, and proposes reasonable suggestions
Product inspection:
Incoming materials inspection-qualified storage, unqualified return
Tool folder test-qualified to the relevant department, unqualified return
Production process inspection-the product inspection of each process is qualified before entering the next process, increasing inspection control
Acceptance criteria:
IPC-A-600G standard (PCB qualification standard); GJB326A-96 (military product standard); IPC-6018A (high frequency board acceptance standard)
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